What options do I have as a user to configure the inbox individually?

You have the following options:

• You can create separate user-dependent or user-independent layouts so that you can adapt the displayed columns individually. You can access the function in the Workplace via an application function key.

• You can set filters to set certain criteria for individual columns or several columns simultaneously, according to which specific work items are then filtered.

• You can add dynamic columns in the layout that then display dynamic elements for certain tasks and users from the work item container. However, this is only possible if all tasks in the inbox belong to just one task. If they have several tasks in the inbox, filtering serves no useful purpose because all tasks are first completely read once. You can define these dynamic columns using transaction SWL1.