How can users be automatically notified that new work items are available for processing?

Unfortunately, the dialog box that informs users of new work items which appears in SAPoffice is not available within SAP Systems.
However, the following two options are provided:

• In the Workflow Builder, you can designate the item as an express item via additional data. The user then receives a corresponding express dialog box.

• The RSWUWFML report (note 131795) is a more flexible option. This report sends an e-mail to an external Internet address to notify the user of new work items.